Sonesta Hotel Bucaramanga, Bucaramanga

I had a mixed experience at this hotel. While the rooms felt a bit small for our family, almost like a studio apartment, they were definitely spacious enough for a few days' stay. The service, without a doubt, was the greatest I have ever encountered; the staff were kind and helpful even before we arrived at the hotel. The location was convenient, especially being connected to two of the best shopping malls and close to hospitals. However, the dining options were average at best, and the breakfast had to be booked a day in advance.

My stay at the hotel was simply outstanding. The rooms were very clean, comfortable, and met high European 4-star expectations, making our stay truly exceptional. The staff was incredibly professional and attentive. However, the room size was a bit tight for a family of four, which was the only minor drawback.

My stay at the hotel was truly delightful. The rooms were nice and clean, offering a very comfortable experience that met high European standards for a 4-star hotel. They were spacious and had everything one could need, being located on the 13th floor of the building. However, the service was a bit mixed with some staff members being quite unfriendly, but overall, the service was very professional and helpful. The location of the hotel was really comfy, albeit small, and it had direct access to two of the best shopping malls in the area, making it quite convenient. The dining experience was very good overall, catering to all tastes with a variety of options, although some regional jams were missing. The facilities provided were impressive, adding to the overall positive experience of the stay.